We regret to inform you that due to the ongoing situation, performances of Disney and Cameron Mackintosh's MARY POPPINS at the Prince Edward Theatre have been suspended until further notice. Return dates for the production will be planned for as early as practical next year taking into consideration further advice and guidance from the Government.
As your booking is for a cancelled performance you will automatically receive a refund. Please note due to the large volume of bookings affected it may take longer than usual to process. Please only contact guest services if you have not received your refund after 30 days.
Please be assured our Guest Services team are working hard to manage your booking as quickly as possible.
Mary Poppins - The Musical
Prince Edward Theatre, London
Disney and Cameron Mackintosh’s multi award-winning musical Mary Poppins has returned to the Prince Edward Theatre, it's original West End home.
The magical story of the world’s favourite Nanny is triumphantly and spectacularly brought to the stage with dazzling choreography, incredible effects and unforgettable songs. Starring Zizi Strallen, returning to play the title role following great acclaim on the recent sell-out international tour, Charlie Stemp as Bert, who recently gave an award-winning performance as Arthur Kipps in Cameron Mackintosh’s production of Half A Sixpence, Joseph Millson as Mr Banks, Amy Griffiths as Mrs Banks and the legendary Petula Clark as The Bird Woman.
Planning Your Visit
What are the performance times?
Tuesday No Performance
Thursday 2:30pm and 7:30pm
Saturday 2:30pm and 7:30pm
How long is the performance?
The performance is approximately 2 hours and 50 minutes, including one interval.
Is the performance suitable for children?
Mary Poppins is recommended for a general audience. As an advisory to adults bringing young people, Mary Poppins is recommended for ages 7 and up, children under the age of 5 will not be admitted into the theatre. All guests aged 16 or under must be accompanied and seated next to the accompanying adult, they may not sit on their own within the auditorium. You could be refused entry if children are seated by themselves. All guests entering the theatre, regardless of age, must have a ticket.
Does the performance have special effects?
Mary Poppins contains theatrical smoke & fog effects, pyrotechnics, strobe lighting and loud noises.
Can I record the performance?
The use of camera and sound recording equipment is strictly prohibited.
How do I get to the theatre?
To plan your journey by public transport visit Transport for London.
By underground and train
Train: Charing Cross (approx. 550m)
Underground: Leicester Square (approx. 300m), Tottenham Court Road (approx. 400m)
To reach the theatre by bus, use numbers 3, 6, 9, 12, 13, 14, 15, 19, 22, 23, 38, 88, 94, 139, 159, 453
Parking: If you're driving into the West End to see the show, take advantage of the Q-Park Theatreland Parking Scheme saving you 50% off car parking for up to 24 hours. Present your Q-Park car park ticket for validation at our box office to qualify. Please note the discount does not apply to the pre-booking service. For full terms and conditions, participating car parks and locations visit Q-Park.
Alternatively, there is also parking available at Meters at Soho Square (approx 200m), Master Park at China Town and Poland Street and NCP at Brewer Street.
The Prince Edward Theatre in London’s Soho is owned and operated by Delfont Mackintosh Theatres.
Will there be security at the theatre?
Your security is of the utmost importance to us. To make sure your visit is as safe as possible, enhanced security measures are currently in place at the theatre. As a result, it may take longer to get into the building. We therefore recommend you arrive in plenty of time to enable us to conduct bag checks. We strongly advise that you do not bring large bags to the theatre. Cloakroom facilities are available for coats and umbrellas, but we are unable to accept large bags and luggage.
Once you have purchased your tickets online or via Guest Services you will receive a confirmation email.
If you are collecting your tickets at the box office please print the confirmation and bring it to the box office on the day. We recommend arriving at least 30 minutes before the performance starts.
When will I receive my tickets?
If you are expecting to receive your tickets by post, they may take up to 7 days to arrive. If you have not received your tickets 48 hours prior to the performance please call our Guest Services team on 0800 640 8101.
How do I find out about access facilities at the theatre?
Full details of all access facilities can be found on the Prince Edward Theatre Website
If you have any specific requirements or questions please call 0344 482 5137 or email firstname.lastname@example.org
Are there facilities for people with visual impairments?
Mary Poppins regularly schedules audio described performances for guests with visual impairments in association with Vocal Eyes.
Audio description in theatre is a live verbal commentary on the visual elements of a production, delivered as a performance unfolds, through a discreet headset.
Guide Dogs are welcome in an auditorium or can alternatively be left in the care of the theatre staff. If you intend to being a guide dog, please advise at the time of booking.
When are the next assisted performances?
Audio Described Performance
Monday 9th March 2020: 7.30pm
Monday 23rd March 2020: 7.30pm - SOLD OUT
How do I book access concessions?
Disabled, deaf and visually impaired concessions can be booked over the phone on 0344 482 5137, in person at the Box Office, or by emailing email@example.com